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SERCAP Seeks Certified Housing Counselor

SERCAP, Inc a 501(c)3 not for profit is accepting applications to fill a full time Housing Counseling Manager position. This person must have a National or Virginia Housing Counseling Certification.

The salary range for this position is $39,000-$42,000. We will accept applications until January 26, 2018 at 12 noon. For a job description, please visit our website at: www.sercap.org.  

If interested please email cover letters and resumes to: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Program Description:    Southeast RCAP is a regional program that provides training, technical assistance, and seed funds to CAAs, CBOs, elected/appointed officials and the private sector in developing affordable safe drinking water/sanitary waste facilities and other needed services to serve low-income rural residents.

DEPARTMENT                          Housing & Community Development

JOB TITLE:                               Housing Counselor Manager

Salary:                                       See Salary Chart

GENERAL DESCRIPTION/ESSENTIAL FUNCTIONS:

This position will provide telephone, in-person and webinar/Skype information, guidance and counseling to those seeking assistance in planning for and maintaining home ownership and financial literacy.

DUTIES:

  • Present homeownership/financial literacy seminars.
  • Work with clients on a one-on-one basis to help them achieve homeownership/financial literacy goals.
  • Provide budget and credit counseling tailored to each client’s unique circumstances.
  • Follow up with clients to ensure they are following through on their homeownership/financial literacy goals.
  • Receive inquires via e-mail, telephone and direct client contact and take appropriate action, either as a direct services provider or as referral source.
  • Create, maintain and update client files, both in the database and hard copies.
  • Complete program reporting.
  • Works with state and local agencies and officials on joint efforts for housing needs.
  • Coordinates with staff of community action agencies, community-based organizations, and local governments as it relates to the work of SERCAP.
  • Complete and submit program reports as required.
  • Performs other duties as needed and directed by the Director of Housing & Community Development.

 

QUALIFICATIONS:

  • BS or BA or the equivalent, such as an AA degree and 2-3 years housing/financial literacy counseling experience.
  • Housing Counseling certification from HUD, Neighbor Works or a related nationally recognized housing counseling organization.
  • Knowledge of affordable housing issues and financial literacy.
  • Experience in presenting and organizing seminars.
  • Knowledge of mortgage application process, and home buying process
  • Demonstrated ability to work one on one with clients.
  • Excellent organizational skills and high performance standards.
  • Excellent program management skills, ability to work independently, motivated and innovative.
  • Proficiency in analyzing numbers, calculations and financing.
  • Computer literacy and keyboard proficiency, including Word, Excel and social media sites.
  • Ability to communicate and relate to clients in both verbal and written fashion in English and Spanish.
  • Ability to work several evenings a month with advance notice. Weekend hours may be required occasionally with advance notice.
  • Experience in community outreach.
  • Must be able to travel extensively which includes traveling for week-long national trainings at least twice a year.
  • Valid driver’s license

SUPERVISES:

           

            Housing Counselors

SUPERVISED BY:

            Director of Housing & Community Development

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Saturday, 17 November 2018

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